On The Spot

Your time is important. Your experience matters. Your investment should be covered and supported. Quickly. Easily. Simply, On The Spot!
Qualified network and automation systems can be covered by our post-installation support service known as On The Spot Service.
What’s Included:
- Remote monitoring and Support.
- Firmware Updates performed once a month. Making sure your network is secure as possible and performance is always top notch.
- Personalized alerts is a problem is identified.
- Guaranteed in-person troubleshoots with a maximum wait time of 48 business hours from a certified On The Spot technician.
- Support that goes beyond the typical manufacturers warranty.
Requirements:
- Hardwired and WiFi network solutions installed by The Install Spot.
- Automation/Control systems installed by The Install Spot.
How Much Does It Cost?:
- Hardwired and WiFi network solutions of $1200 or more get On The Spot included for one full year from the completion date of installation. After a year, you can elect to retain the service for $45 per month.
- Automation/Control systems installed along side our network solutions are also included for the first year. If you control system is functioning on a network that we did not install, you can still elect to have On The Spot coverage on your system for $45 per month, without the first year of inclusion.