On The Spot
Your time is important. Your experience matters. Your investment should be covered and supported. Quickly. Easily. Simply, On The Spot!
Qualified network and automation systems can be covered by our post-installation support service known as On The Spot Service.
What’s Included:
- Personalized App to perform common functions and to request remote support.
- Remote monitoring and Support.
- Firmware Updates performed once a month. Making sure your network is secure as possible and performance is always top notch.
- Personalized alerts if a problem is identified.
- Guaranteed in-person troubleshoots with a maximum wait time of 48 business hours from a certified On The Spot technician.
- Support that goes beyond the typical manufacturers warranty.
Requirements:
- Hardwired and WiFi network solutions installed by The Install Spot.
- Automation/Control systems installed by The Install Spot.
How Much Does It Cost?:
- Clients that Purchase our OvrC Pro hub as part of their network or automation systems will receive On The Spot Service for the period of one year.
- Clients can renew On The Spot Service after the initial one year of service for a fee of 499.99 per year.